Position Title: Practice Manager
Business Unit: Executive Office Clinical
Reports To: Chief Executive Officer
Direct Reports: Clinical team
Build the future for primary care practice at Walhallow Aboriginal Health Corporation in Quirindi, NSW, by innovation and adding value to clinical practice. Being an agent of change for the introduction and implementation of health reform at a practice level.
The Practice Manager provides high level practice management across the organisation and is responsible for incorporating our model of care and aligning the primary health service with business and strategic plans. This role also supports the CEO’s achievement of organisational objectives and facilitates delivery of business operations.
Objectives include:
- Leading and managing the day-to-day functioning of the primary care clinic;
- Development, implementation and refinement of Medicare systems;
- Support the CEO to achieve organisational objectives and ensure ongoing governance and accountability standards are met;
- Ensuring efficient and smooth service delivery and general operation with a focus on culturally appropriate patient service;
- Leading the achievement and maintenance of appropriate accreditation plans; and
- Work collaboratively within a Executive Team to facilitate continuous quality improvement across the organisation
- Coordination and service-wide application of systems to support the needs of doctors, Aboriginal health workers, administration and a multidisciplinary staff members.
Position Dimension & Decision Making Authority:
Without referral to manager –
- Routine staff management decisions
- Management of performance and employee relations
- Operational expenditure within delegation and budget
Referred to CEO –
- Capital expenditure
- Strategic direction
- Budget setting
Key Communication Contacts:
Contact/Organisation & Purpose/Frequency of Contact
Chief Executive Officer | Daily – Direction and achievement of accountabilities
SMO and Clinic team | Daily – Providing leadership and support on accountabilities
Clients and Community | As needed – Providing help and advice as required
