This is an Identified Position.


We are seeking to appoint a Practice Improvement Officer to create and deliver comprehensive care development projects to embed high quality, evidence-based practice across the Aboriginal Community Control Health and Alcohol and Drug Service Sector.  Undertake specific projects, tasks and activities designed to improve the quality of practice within the service delivery areas with the expectation that this will contribute to improved quality of life outcomes for Aboriginal people.

Responsibilities include

  • Determine and define Member Service practice and business processes and help them to manage their continual improvement process to strengthen practice and business models in the Aboriginal Community Control Health Sector and Drug and Alcohol (AoD) Service Sector
  • Identify issues, propose resolutions in a timely manner and keep the Unit Manager and nominated staff of Members Services informed of progress
  • Promote a culture of practice excellence across the ACCHO and AoD service sector
  • Contribute to the systemic assessment of practices and contribute to the development and implementation of plans for embedding changes to practice
  • Recommend staff training and modes of delivery to support workforce development
  • Lead projects identified by the Manager, Comprehensive Care Practice Unit as a priority for improving the practice of Members Services
  • Develop and co-facilitate workshops to gain buy-in across the Healthcare, Social Wellbeing and Drug and Alcohol Sector to gain greater improvement outcomes for Aboriginal people
  • Coordinate and maintain advisory committees and/or quality improvement teams to achieve outcomes associated with continuous improvement projects, workforce development and models of care
  • Deliver practice improvement projects to agreed quality and time, ensuring key stakeholders are engaged and involved at all relevant stages

Essential criteria

  • An understanding of quality process improvement with the Aboriginal Community Control Health Sector and Drug and Alcohol Service Sector
  • This vacancy is an identified Aboriginal or Torres Strait Islander recruitment under Part 22, section 22.9 of the AH&MRC Constitution. Applicants for this role must satisfy the Aboriginality criteria. Aboriginality is defined by decent through parentage, identification as being Aboriginal and being accepted in the community as such. In your response to this criteria, you will need to provide information on how you satisfy the Aboriginality criteria*
  • A functional knowledge of Industry Standards and process associated with quality business systems
  • Ability to independently and effectively uses specific skills, partnering with Member Services and key stakeholders to achieve specified outcomes and/to time-limited goals relating to improving health outcomes for Aboriginal people
  • Knowledge of project planning and project management methodologies
  • Proven excellent written and verbal communication skills
  • Excellent relationship development skills, with the ability to balance work and interaction with internal and external stakeholders
  • Relevant qualification or experience in the Aboriginal Community Control Health Sector and/or Healthcare at a State or National level.
Full Time
Salary range TBD
03 August 2018

Please forward your selection criteria and CV to the Human Resources Department:

Written applications should contain the following:

  1. CV
  2. Statement addressing the Selection Criteria

Please do not send applications without the selection criteria.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

AH&MRC handles the personal information of employment applicants in compliance with the Privacy Act 1988 (Cth) and its Privacy Policy.



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